Cantonese Customer Service Representative Professional

Key Responsibilities:

• Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
• Ability to liaise with other departments as necessary
• Identify process improvement opportunities and raise through the appropriate forum
• Support customers directly on the ground at major events around the world
• Any other tasks as required

Experience & working hours:

• 1 – 2 years of professional experience
• You will be working a 40-hour week
• Must be willing to work shifts during mornings and weekends, including National Holidays